InfoTrack, Author at SettleIT

Streamlining legal operations: Thompson Geer’s success story with SettleIT

November 16, 2023

Streamlining legal operations: Thompson Geer’s success story with SettleIT In the world of corporate law, efficiency, accuracy, and cost-effectiveness are paramount. For Thompson Geer, one of Australia’s leading independent corporate law firms, these principles form the foundation of their operations. Specialising in the commercial and legal interests of companies, governments, and institutions, Thompson Geer boasts a diverse range of legal services. This article delves into Thompson Geer’s experience using SettleIT to streamline and enhance the lodgment and registration processes for their legal matters. We spoke to Alexia Booth, Legal Administrative Assistant at TG Legal + Technology, to learn how they implemented SettleIT into their day-to-day operations and how this has benefitted both the firm and their valued clients. 1. When did your firm start using SettleIT and why? “We began using SettleIT around two years ago for a variety of reasons, including to help us manage our constant flow of matters requiring registration, to double check our lodgments with the aim to reduce requisitions and the additional costs of requisitions, and therefore provide the best service for our clients (efficiency and a great costs/benefit ratio).” 2. How has using SettleIT benefited your firm and your clients? “SettleIT and it’s agents (in

Outsourcing in conveyancing: Navigating PEXA and low volume challenges

November 9, 2023

Outsourcing in conveyancing: navigating PEXA and low volume challenges In recent years, the landscape of the conveyancing industry has changed drastically. When I entered the industry, the normal settlement process would involve settlement clerks from multiple firms hurriedly exchanging funds and documents whilst trying to race across town within a 15-minute window. In a sharp contrast, most settlements today are done exclusively online using the PEXA platform. There is no rushing out the door to get to the next venue, there are no collection runs to the bank and there is no need to segment every aspect of your day into very specific time blocks. The widespread adoption of PEXA and electronic conveyancing has resulted in industry wide improvements in efficiency and steam lined workflows. However, it has also given rise to new challenges that primarily affect lower volume firms. PEXA has also played a part in the role out of new legal requirements pertaining to the use of Electronic Lodgment Network Operators (ELNO’s) as well as a requirement to understand how to operate the relevant software correctly. Firms, including those who specialise in family low or wills and estates, that do not consistently handle property transactions may find value

The importance of ethical conduct in conveyancing: best practices for conveyancers

November 8, 2023

The importance of ethical conduct in conveyancing: best practices for conveyancers In the realm of conveyancing, where transactions involving real estate are conducted, the importance of ethical conduct cannot be overstated. Conveyancers play a pivotal role in ensuring the smooth transfer of property ownership, and their ethical behaviour is not just a legal obligation but a cornerstone of trust, professionalism, and ultimately, client satisfaction. In this article, we will delve into the significance of ethical conduct in conveyancing, how it ties into quality customer service, and provide best practices that every conveyancer should uphold. Adherence to the industry code of conduct Each state division of the Australian Institute of Conveyancers (AIC) has their own Code of Conduct governing the behaviour of conveyancers. Common topics are present throughout the various codes, including: Client confidentiality, Professional responsibilities, Fairness and social responsibility, and Fees commissions and charges. Ethical conduct requires strict adherence to these codes, which outline the professional standards and responsibilities expected of conveyancers. Familiarise yourself with your local code and ensure continued compliance. Also, inform your clients about the industry’s Code of Conduct and how you are committed to upholding these standards. This transparency can reassure clients that they are working

Electronic settlements – the vital steps

October 5, 2023

Electronic settlements – the vital steps Property settlement day is one of the most exciting days in a lot of people’s lives. Clients have been through the process of purchasing a property, exchanging contracts, and perhaps sitting through a 5 day “cooling off” period and are now awaiting the final piece of the puzzle to fall into place. To avoid the disappointment of a delayed or cancelled settlement, many important “lead up” preparations are done with a conclusion date in mind. These include booking removalists, updating insurance, electricity and water changeovers, keys dropped at agents and usually a final property inspection. If settlement is delayed for even one day later, there can be many cost and logistics implications. Ultimately it is in the best interest of all parties for a settlement to proceed on the scheduled day, at the correct time. Outlined below are some of the steps involved in achieving this goal. By careful preparation and processing, a settlement agent can eliminate many possible roadblocks and all but ensure that settlement occurs on the arranged day at the proposed time. Timely supply of documentation and information from the client is a major contributor to a successful timeline. Settlement preparation

Navigating complex property transactions: challenges and solutions for conveyancers

October 5, 2023

Navigating complex property transactions: challenges and solutions for conveyancers Property transactions can be intricate endeavours, especially when dealing with complex property transactions. Conveyancers, the professionals responsible for ensuring the smooth transfer of property ownership, play a crucial role in navigating these complexities. Together, we will delve into the challenges faced by conveyancers in complex property transactions and explore effective solutions to overcome them. Challenges faced by conveyancers Legal and regulatory complexity: Property transactions involve a web of legalities and regulations that can vary by location and property type. Navigating these complexities while ensuring compliance with local laws and regulations is a significant challenge. Title issues: Ensuring that the property’s title is clear and free of encumbrances is essential. However, complex transactions can reveal hidden title issues, such as easements, liens, or disputes, which require careful resolution. Multiple parties and agreements: In some cases, property transactions involve multiple parties, including buyers, sellers, agents, lenders, and attorneys. Coordinating communication and agreement among all parties can be challenging, leading to potential misunderstandings and delays. Financial considerations: Complex property transactions often involve substantial financial considerations, such as tax implications, mortgage requirements, and valuation discrepancies. Ensuring accurate financial transactions can be intricate and time-consuming. Due diligence: Thorough due diligence

Bespoke, efficient platforms: transforming your property matters

October 5, 2023

Bespoke, efficient platforms: transforming your property matters In the dynamic world of property matters, efficiency is the name of the game. Whether you are part of a law firm or a conveyancing firm, the need to process more matters, save time, and enhance overall business efficiency is an ongoing task. If your firm is looking to streamline property transaction operations, SettleIT can help. SettleIT is a bespoke, efficient platform designed to transform the way you handle property settlements and lodgments. It can help you save time, process more matters, and supercharge your business efficiency. The robust nature of the bespoke platform No two law firms, conveyancing firms or property transactions are the same. That’s why you need to use solutions that are flexible to your business needs. SettleIT’s strength lies in its bespoke platform, that has been crafted to meet the unique needs of property professionals. This platform isn’t a one-size-fits-all solution; it’s a tool that is customisable, adaptive, and streamlined. Stay connected from anywhere In today’s fast-paced world, being tethered to a desk isn’t always practical. SettleIT’s mobile-responsive platform ensures that you can access critical information even when you’re on the go. With SettleIT for mobile, you can: Track orders to

How to market yourself and your firm

September 17, 2023

How to market yourself and your firm Is marketing a great way of investing in yourself and your firm? Well, yes, it is! Marketing yourself and your business effectively involves a combination of strategies, and tactics to reach your target audience, build brand awareness, and generate leads as well as sales. The way to market yourself and your firm is limited only by your own imagination. Here are just a handful of the many strategies you can employ to effectively promote both yourself and your business: Website and social media – Build a professional user-friendly, responsive website or social media page – treat this as your “shop front”. This form of promotion needs to be clear, functional, easy to follow and regularly updated. This ensures that your clients can access your business with ease and clarity, while receiving regular updates of new ideas they may be interested in. If you don’t feel comfortable with this type of promotion on your own, there is always an option to involve a professional website designer to ensure that your story is delivered without complication. Content marketing – Create high-quality, relevant content that educates as well as entertains or even solves problems for your target audience. You can showcase and explain your areas of expertise with blogs. Share this content on your website and social media platforms to establish yourself with

Who said the property settlement process would never change?

August 28, 2023

Tips for effective communication with clients in conveyancing

August 20, 2023

Tips for effective communication with clients in conveyancing When it comes to conveyancing, effective communication isn’t just a desirable skill – it’s an absolute necessity. Clear and consistent communication lays the foundation for a successful client-conveyancer relationship, ensuring a smooth and hassle-free property transaction process. Together, let’s explore essential tips and strategies for you as lawyers and conveyancers to communicate effectively with clients. Manage client expectations From the inception it’s important to establish clear expectations with your clients. Explain the entire conveyancing process, outlining key milestones, potential challenges, and approximate timelines. This upfront transparency can help prevent any misunderstandings down the track. Translate legal jargon Legal jargon can be intimidating for clients who are not familiar with the intricacies of conveyancing and property law. Strive to present information or complex terms in simple language. Provide real-life examples to illustrate your points to ensure that your clients have a solid grasp of what’s happening at every stage of the process. Regular updates are key Communication should be consistent throughout the entire transaction. Regularly update your clients on the progress of their matter, even if there are no major developments. This practice not only keeps them informed but also reassures them that their matter

A comprehensive guide to conveyancing in Australia: key steps and legal requirements

July 25, 2023

A comprehensive guide to conveyancing in Australia: key steps and legal requirements As a conveyancer or lawyer in Australia you are entrusted with the important task of facilitating successful property transactions for your clients. Whether you are representing the vendor or purchaser, having a comprehensive understanding of the conveyancing process in Australia is essential to navigate the complexities of certain transactions and ensure a smooth transfer for your clients. In this guide, we will provide an in-depth overview of the conveyancing process in Australia, navigating through the crucial steps involved and the forever evolving legal requirements you need to stay actively aware of. 1. Staying compliant In the conveyancing arena, compliance with state-specific is of the utmost importance. Depending on the jurisdiction, conveyancing services may be exclusive to lawyers or open to licensed conveyancers. Familiarise yourself with the licensing and regulatory requirements in your state to ensure you are on the right professional path. 2. Ordering Property Enquiries As a scrupulous lawyer or conveyancer, you understand that thorough property searches form the bedrock of a successful transaction. Conduct searches with various authorities to ascertain vital information about the property, such as encumbrances, zoning restrictions, planning approvals and any outstanding debts. These searches are instrumental in safeguarding your clients’ interests and ensuring

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