Preventing fraud: the essence of due diligence

Preventing fraud: the essence of due diligence Electronic conveyancing is a fast, accurate, and secure way to complete settlements, lodgments, and lodgment stages of a conveyancing transaction. However, it also provides criminals with new ways of perpetrating crime, such as identity fraud. To reduce the chance of fraud being perpetrated, ARNECC (Australian Registrars National Electronic Conveyancing Council) sets rules and ensures that participants, known as “Subscribers”, comply. The SettleIT team conducts due diligence to reduce the risk of identity fraud, the registration of fraudulent land transactions and to ensure that we are compliant with the ARNECC rules. Steps to the due diligence process Verification of identity SettleIT will thoroughly review identity documents provided by your client and ensure that the identification has been conducted using the standard verification identity procedure or the application of reasonable steps. SettleIT use remote verification of identity (VOI) services offered by InfoTrackID, an easy-to-use, online identity verification platform that compares the client’s Australian identity documents against official government records to verify the authenticity of the documents provided. The purpose of this is to ensure that the client is who they purport to be, and that the correct person is dealing with the land. Client Authorisation

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Cultivating strong culture and a high-performance organisation

Cultivating strong culture and a high-performance organisation At SettleIT, we recently had the pleasure of hosting an insightful webinar, “Cultivating strong culture and a high-performance organisation.” This event featured two esteemed professionals: Dom Meli and Hollia Lam.  Meet the speakers Hollia Lam is the founder of successful law firm, Lamco, specialising in corporate, commercial, and property law. Before establishing her firm, Hollia managed debt capital market transactions in Hong Kong, honing her skills in high-pressure situations and complex legal issues. Her current practice in Australia focuses on assisting foreign individuals and companies with expanding their operations, particularly in navigating the Australian property market.  Dom Meli brings extensive experience from senior human resources and industrial relations roles in both public and corporate sectors, including positions at BHP and the Ambulance Service of NSW. With over two decades of experience, Dom has managed disputes, negotiated employee agreements, and led performance improvement and change programs. He is now a trusted advisor and consultant, helping organisations develop and deploy sustainable improvement strategies.  Key webinar insights The webinar began with the broad question: “What does a high-performance organisation look like today?”  Dom Meli emphasised that many organisations feel they are not meeting their goals despite their efforts. However, he identified several key characteristics of high-performing

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Insights from the AIC NSW Kiama Education Day

Insights from the AIC NSW Kiama Education Day The Australian Institute of Conveyancers (AIC) NSW recently hosted an enlightening Kiama Education Day, bringing together industry experts to discuss critical topics in conveyancing and property law. The event covered a range of subjects from plan reading and the complexities of easements and covenants, to managing strata defects and understanding the nuances of planning law. Each speaker provided valuable insights into their respective fields, highlighting the importance of staying updated with the latest developments and legal requirements in the ever-evolving landscape of conveyancing in New South Wales. Read more about each speaker and their topic of discussion:  Plan reading for conveyancers Bob Harrison, registered surveyor, covered the issues involving Surveyors having to identify or re-establish a parcel of land boundary using modern survey methodology. He spoke about the various sources of historical and current plan/diagram information available to Surveyors in combination with the current SixMaps system used by NSW Government. He also highlighted the risk for property purchasers in not engaging a surveyor to do an identification survey to confirm the boundaries of a property. There have been several instances where a property has been built in a position which encroaches onto

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Understanding the implications of GST withholding legislation in property transactions

Understanding the implications of GST withholding legislation in property transactions A withholding legislation for GST was introduced on 1 July 2018. This legislation requires purchasers to withhold the GST amount of the purchase price and remit it to the Australian Taxation Office (ATO) upon settlement. The formation of the legislation was a consequence of numerous instances of ‘phoenixing’, where companies would abuse the remittance period between settlement and the lodgement of their next business activity statements by deregistering their companies and creating new ones to avoid their GST payment obligations. It is estimated that $1.8 billion in GST debt was accumulated before the legislative amendments. Companies claimed an estimated $1.2 billion in GST input credits from 2013-2017. The legislation is contained in section 14-250 of the Taxation Administration Act 1953 which specifies that GST must be withheld if you are the recipient of a taxable supply which is potential residential land or a new residential premises (excluding commercial premises or any substantial renovations made to a property). Purchasers who are not registered for GST or are not acquiring the land for a credible purpose (i.e. in the course of their business) remain exempt from this provision. To help the purchasers

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Outsourcing in conveyancing: Navigating PEXA and low volume challenges

Outsourcing in conveyancing: navigating PEXA and low volume challenges In recent years, the landscape of the conveyancing industry has changed drastically. When I entered the industry, the normal settlement process would involve settlement clerks from multiple firms hurriedly exchanging funds and documents whilst trying to race across town within a 15-minute window. In a sharp contrast, most settlements today are done exclusively online using the PEXA platform. There is no rushing out the door to get to the next venue, there are no collection runs to the bank and there is no need to segment every aspect of your day into very specific time blocks. The widespread adoption of PEXA and electronic conveyancing has resulted in industry wide improvements in efficiency and steam lined workflows. However, it has also given rise to new challenges that primarily affect lower volume firms. PEXA has also played a part in the role out of new legal requirements pertaining to the use of Electronic Lodgment Network Operators (ELNO’s) as well as a requirement to understand how to operate the relevant software correctly. Firms, including those who specialise in family low or wills and estates, that do not consistently handle property transactions may find value

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Bespoke, efficient platforms: transforming your property matters

Bespoke, efficient platforms: transforming your property matters In the dynamic world of property matters, efficiency is the name of the game. Whether you are part of a law firm or a conveyancing firm, the need to process more matters, save time, and enhance overall business efficiency is an ongoing task. If your firm is looking to streamline property transaction operations, SettleIT can help. SettleIT is a bespoke, efficient platform designed to transform the way you handle property settlements and lodgments. It can help you save time, process more matters, and supercharge your business efficiency.   The robust nature of the bespoke platform No two law firms, conveyancing firms or property transactions are the same. That’s why you need to use solutions that are flexible to your business needs. SettleIT’s strength lies in its bespoke platform, that has been crafted to meet the unique needs of property professionals. This platform isn’t a one-size-fits-all solution; it’s a tool that is customisable, adaptive, and streamlined.    Stay connected from anywhere In today’s fast-paced world, being tethered to a desk isn’t always practical. SettleIT’s mobile-responsive platform ensures that you can access critical information even when you’re on the go. With SettleIT for mobile, you can:  Track orders to

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Tips for effective communication with clients in conveyancing

Tips for effective communication with clients in conveyancing When it comes to conveyancing, effective communication isn’t just a desirable skill – it’s an absolute necessity. Clear and consistent communication lays the foundation for a successful client-conveyancer relationship, ensuring a smooth and hassle-free property transaction process. Together, let’s explore essential tips and strategies for you as lawyers and conveyancers to communicate effectively with clients.  Manage client expectations From the inception it’s important to establish clear expectations with your clients. Explain the entire conveyancing process, outlining key milestones, potential challenges, and approximate timelines. This upfront transparency can help prevent any misunderstandings down the track.    Translate legal jargon Legal jargon can be intimidating for clients who are not familiar with the intricacies of conveyancing and property law. Strive to present information or complex terms in simple language. Provide real-life examples to illustrate your points to ensure that your clients have a solid grasp of what’s happening at every stage of the process.  Regular updates are key Communication should be consistent throughout the entire transaction. Regularly update your clients on the progress of their matter, even if there are no major developments. This practice not only keeps them informed but also reassures them that their matter

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A comprehensive guide to conveyancing in Australia: key steps and legal requirements

A comprehensive guide to conveyancing in Australia: key steps and legal requirements As a conveyancer or lawyer in Australia you are entrusted with the important task of facilitating successful property transactions for your clients. Whether you are representing the vendor or purchaser, having a comprehensive understanding of the conveyancing process in Australia is essential to navigate the complexities of certain transactions and ensure a smooth transfer for your clients.   In this guide, we will provide an in-depth overview of the conveyancing process in Australia, navigating through the crucial steps involved and the forever evolving legal requirements you need to stay actively aware of.   1. Staying compliant In the conveyancing arena, compliance with state-specific is of the utmost importance. Depending on the jurisdiction, conveyancing services may be exclusive to lawyers or open to licensed conveyancers. Familiarise yourself with the licensing and regulatory requirements in your state to ensure you are on the right professional path.   2. Ordering Property Enquiries As a scrupulous lawyer or conveyancer, you understand that thorough property searches form the bedrock of a successful transaction. Conduct searches with various authorities to ascertain vital information about the property, such as encumbrances, zoning restrictions, planning approvals and any outstanding debts. These searches are instrumental in safeguarding your clients’ interests and ensuring

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Why conveyancing should be a key offering of your law firm

Why conveyancing should be a key offering of your law firm With the move to a national eConveyancing mandate, and subsequent changes in processes, general law firms are considering whether they should continue servicing clients in the property space. This is largely due to the hurdles of learning new e-settlement systems, implementing new processes and a lack of access to useful training, so it is understandable why many firms are considering referring this work to a qualified conveyancer.  However, general law firms that practice conveyancing not only offer several key benefits to their clients, but this can also act as a means to acquire additional work in other areas of law and provide a full-service offering throughout a client’s lifetime.   Conveyancing unlocks doors to clients Conveyancing has often been viewed as the bread and butter of a firm; a stock standard service offering. However, when considering the bigger picture of client interaction, conveyancing should be considered a much more lucrative business generation opportunity.   Imagine your average couple; the most common reason they will first interact with a lawyer or conveyancer is when they purchase their first home. Ongoing from this, they might need to write a will, which will

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Historic Reforms for NSW E-conveyancing

Historic reforms for NSW eConveyancing On Thursday May 12 2022, the NSW Parliament passed the Electronic Conveyancing (Adoption of National Law) Amendment Bill 2022. The historic reform has been welcomed and championed by InfoTrack within Australia.  How are property transactions currently undertaken? Investing in property is often one of the biggest financial decisions a person will make in their lifetime. Currently, when a consumer is ready to buy, sell or mortgage a property they are only able to subscribe to the one Electronic Lodgment Network Operator (ELNO) to complete the transaction. This is because ELNOs are unable to exchange information, or ‘talk’ to each other, to complete a transaction. How does this reformed legislation change this? The important reforms outlined in the amended bill require ELNOs to interoperate, meaning a greater level of cooperation will be necessary amongst operators. Interoperability means that every user gains the right to choose their ELNO for every settlement.  What does this announcement mean for all parties involved? These significant changes pave the way for national interoperability, meaning better competition and choice for practitioners. For all of those involved in property settlements, the buyer, the seller, and/or their conveyancers, and lawyers, this will accelerate the process

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