Spotlight on QLD: Cyber Security and the transition to eConveyancing

Spotlight on QLD: Cyber Security and the transition to eConveyancing Lee Bailie InfoTrack’s General Manager of Products and Innovation recently interviewed David Bowles from the Queensland Law Society (QLS). They spoke about the state of play in Queensland, how COVID-19 may be affecting Queensland lawyers and where lawyers can turn if they are finding COVID-19 is creating challenges for their firm in everyday business. Currently with all that is going on with COVID-19 in Queensland, what impacts are you seeing on the legal profession? Well, these times are certainly fairly dramatic and it’s not just small firms who are impacted. It’s throughout the entire ecosystem – there’s been a huge financial impact as you can imagine and a great many firms are now doing work for clients that they know are possibly insolvent and they’re really very concerned that these clients relationships that they’ve built up over many years might be disappearing underneath them so there’s that. The financial aspect as you know a good many small firms that are under stress anyway and this has been a truly very significant blow to them as well on the whole in terms of just getting the work out the door. I’ve been

Read More >

3 ways to complete your NSW Electronic Duties Return (EDR) or eDuties services

3 ways to complete your NSW Electronic Duties Return (EDR) or eDuties services Recently, Revenue NSW announced an update that commencing May 4, 2020, “all complex assessing and refund applications must be lodged digitally through our eDuties service.” This is a result of the unprecedented COVID-19 environment and the challenges lawyers, conveyancers and the financial industry now face since in person meetings have been put on hold and social distancing has come into play. So how does an electronic duty return work? Solicitors and conveyancers can self-assess transfer duty online and integrate with an Electronic Lodgement Network Operator (ELNO) for electronic settlements. Accountants and financial advisors can self-assess discretionary trust deeds, family trust deeds, unit trust deeds and security trusts. A list of transactions that must be processed on EDR can be found in the Duties document matrix. eDuties, on the other hand, is a portal that enables solicitors, conveyancers, accountants and financial advisors to lodge online, complex duties assessments or refunds that must be processed by Revenue NSW. Please note that eDuties does not replace self-assessment of EDR transactions. Since COVID-19, the legal profession has been under pressure to complete various elements of their matters electronically and ERD is another step in that shift towards

Read More >

Say “Yes! I am open for business.” to your clients. Four solutions to maintain business as usual.

Say “Yes! I am open for business.” to your clients. Four solutions to maintain business as usual. Despite the current climate, you don’t need to put your processes on hold. Whether it be property settlements, verifying your client’s identity, signing important documents or keeping your sensitive information safe, you can say ‘Yes! I am open for business.” Here are four ways to maintain business as usual, in an environment when things certainly aren’t usual.  Verify your client’s identity remotely, in lieu of face to face. Since COVID-19 and the necessity of working from home, as well as ARNECC’s updated verification of identity (VOI) recommendations, new VOI solutions are emerging almost daily. However, it is important to pay attention to what is being verified, whether official documents are checked against government records and if the security and privacy of your client’s data is guaranteed. InfoTrack’s remote VOI solution, InfoTrackID, ticks all these boxes. The Solution features four layers of identity verification smarts which are a first for the Australian legal industry. These layers of verification all work together to reduce identity fraud whilst adhering to social distancing guidelines and keeping clients safe.  Amanda Spencer from Bridge Legal, an InfoTrack client, said “Once

Read More >

Three ways you can remain productive and effective when working remotely

Three ways you can remain productive and effective when working remotely In the current climate, working from home or away from the office has become a necessity rather than simply making headway towards a flexible working arrangement. Now more than ever, the health and safety of people is leading the way. But even during times like these one big question remains; are we as equally productive at home as we are in the office? Do we get more or less work done working from the comfort of home? Some will argue they are more productive with less noise and interruptions, while others find tasks to complete around the home that distract them from work. So how do we combat this? Here are three tips and tools to ensure your firm can continue to work anywhere at any time, combatting that productivity lag.  Think about how you communicate with staff and clients If you’ve been working from home for a while, there might be a sense of isolation from your team. It’s important to use tools beyond email and instant messaging that replicate the feeling of being together. Video programs like Zoom and Microsoft Teams are easy to use and allow

Read More >

Queensland reduces paperwork in property conveyancing

Queensland reduces paperwork in property conveyancing Earlier this year, QLD parliament passed a bill amending the Land Title Act 1994 so that paper Certificate’s of Title (CT), will no longer have any legal effect. This will be in place from today, October 1st, 2019. This bill means that a paper CT will become a piece of history, with only sentimental value. Previously, every property in Queensland was issued with a paper Certificate of Title. The certificate was always required as evidence of your ownership of your property. Consequently, lost or stolen certificates raised huge issues for a homeowner. As a homeowner, you will no longer need to protect this very important piece of paper. You are also not required to deliver this piece of paper to Settlement should you choose to sell in the future. After today, you will no longer be the option to lodge a Form 19 application for certificate of title. In the shift towards paperless, NSW recently mandated electronic settlements from July 1st, 2019. Prior to the mandate, there were some practitioners keen to embrace e-settlements. Equally however, there were also those who felt like the mandate was thrust upon them. It is these firms that

Read More >

How will eSettlements work when there are two providers?

How will eSettlements work when there are two providers? You might be asking, with two electronic lodgement network operators (ELNOs), how will e-Settlements work? Will I have to sign up to both? In order to facilitate competition between electronic lodgment network providers, it’s important that customers can switch between providers easily.The good news? The answer is how the ELNOs function together. This means interoperability. Interoperability will help enable switching (between two or more ELNOs) to be as frictionless as possible. This will drive efficiencies in the market as end users are able to identify and move to the best service. Interoperability is common in industries where data is shared between networks. For example, telecommunication companies. They operate by sharing data to facilitate calls and text messages. This enables consumers to communicate with each other irrespective of which network carrier they are a customer of.In an e-conveyancing context, interoperability is the ability for two or more ELNOs to communicate with one another via the sharing of an agreed data set, thereby allowing freedom of choice between which platform you use. There is currently an industry forum working through the possible solutions to competition and interoperability. This is a collaborative national approach

Read More >

Don’t get caught out with the 1 July 2019 mandates

Don’t get caught out with the 1 July 2019 mandates Right now, in NSW, conveyancers and lawyers lodge around 84 per cent of all possible dealings electronically.  This includes more than 80 per cent of transfers. We are now just weeks away from the 1 July 2019 mandate—when all mainstream conveyancing dealings must be lodged electronically—whether they are standalone or in combination—for example, a typical property transaction involving a discharge, transfer and mortgage. If you are a practitioner receiving instructions to act on a sale or purchase of property on behalf of a client, it is critical from now to make sure you prepare your dealings for electronic lodgment if you think the matter will settle after 1 July. In these last weeks leading up to this milestone, please do not hesitate to contact ORG if you need support. We will also be out on the road talking to practitioners across regional NSW and in Sydney. And we will continue to update our website with resources and information to support your transition. You can find statistics, including a breakdown of subscriber uptake by area code, on our statistics page. Here’s a few more resources that can help right away: FAQs Training workshops How

Read More >

The evolution of eSettlements

The evolution of e-settlements Despite its increased prominence and continued growth, the sharing economy won’t completely replace traditional economic networks anytime soon. It’s more likely to force existing industries to become more like the collaborative platforms that challenge them, with potential benefits for everyone involved. As the adoption of eConveyancing increases, there is a real threat that some lawyers and conveyancers won’t be able to make the transition and may be left behind. This is due to several factors such as the inability to price competitively, difficulty upskilling resources, a gap in technology knowledge or challenges with adopting new online processes.  How can we transform these threats into tomorrow’s opportunity? At InfoTrack we have been thinking about how we can support our clients with answering this very question. SettleIT (in its newest form) has been further enhanced to offer our clients an opportunity to book their e-settlement processing needs via a shared economy of settlement agents.The objective of this service aims to provide all practitioners with an opportunity to continue operating and potentially expand into other areas of practice by accessing professional support on demand, without having to invest in IT or upskilling resources, and without having to be registered with

Read More >

In the Torrens system, registration (without fraud) is still trumps

Three ways you can remain productive and effective when working remotely In the current climate, working from home or away from the office has become a necessity rather than simply making headway towards a flexible working arrangement. Now more than ever, the health and safety of people is leading the way. But even during times like these one big question remains; are we as equally productive at home as we are in the office? Do we get more or less work done working from the comfort of home? Some will argue they are more productive with less noise and interruptions, while others find tasks to complete around the home that distract them from work. So how do we combat this? Here are three tips and tools to ensure your firm can continue to work anywhere at any time, combatting that productivity lag.  Think about how you communicate with staff and clients If you’ve been working from home for a while, there might be a sense of isolation from your team. It’s important to use tools beyond email and instant messaging that replicate the feeling of being together. Video programs like Zoom and Microsoft Teams are easy to use and allow

Read More >

Top benefits of the sharing economy for your business

Top benefits of the sharing economy for your business  A sharing economy is an economic system in which assets or services are shared efficiently. In May 2019, Forbes quoted a study by PWC predicting that the sharing economy is projected to grow from $15 billion in 2014 to $335 billion in 2025. Common recent examples of Airbnb, Uber, and Netflix show that the sharing economy offers the opportunity to mix up established industries and has the advantage of opening new revenue streams and reaching customers who might not have been interested in the company’s products or services beforehand.Sharing isn’t quite a new way of life but technology and ease of connections through the digital world have boosted accessibility and convenience offering the ability to seek things out and obtain them easily. In many ways, sharing is something we’ve always done, you scratch my back, I’ll scratch yours. But now, with the sharing economy in the digital age, it may be the perfect opportunity to foster the growth of your business. What are the top benefits of the sharing economy for your business? 1. Get professional support on demand. Need It Today, but not tomorrow? General practitioners probably don’t need a full-time

Read More >

Your seamless settlement and lodgment solution