How to add a layer of legitimacy to your identity verification process to reduce identity fraud This is the second part of the SettleIT education series supporting practitioners to navigate the e-settlements and e-conveyancing landscape. See part one here. This article does not constitute legal advice. It is for general information purposes only.   There is the notion that introducing technology into sensitive areas such as identity verification is problematic, however it is much the opposite. With identity theft on the rise, security and legitimacy are of utmost importance to organisations, and by implementing trustworthy solutions, costly identity errors can be avoided.  With the rise in identity fraud so too comes a rise in sophisticated ID verification tools. New methods of verification, such as video and fingerprinting, paired with high-quality facial scanning technology means more assuredness in confirming the question, “Is my client who they say they are?” Here are three cases which could have been completely avoided, or reduced any deemed negligence when identifying a client, had a technology solution been engaged.  Case 1: Do you trust yourself? Michelangelo Alfredo Mascarello & Anor v Registrar-General of New South Wales [2018] NSWSC 284   The case: Two individuals impersonated property owners with stolen identification documents and instructed a lawyer to register a mortgage over their properties.